Pathogens make many people a little sick; allergens can make one person very sick very fast. Allergic reactions can happen from trace amounts—a crumb, a smear of sauce, a seed stuck in a grill groove. Heat does not destroy allergens. You can’t “cook it out.”
Allergen safety = respect + procedure:
- Respect the guest’s needs.
- Run a clear procedure that the whole team follows every time.
Read next: Allergy vs. Intolerance vs. Coeliac Disease